. Dispatch time
We aim to dispatch all orders within 2–3 business days of receiving payment.
2. Delivery time
Standard shipping within Australia typically takes 3–7 business days, depending on your location. Delivery times are estimates and may vary.
3. Shipping provider
We primarily use Australia Post or other reputable couriers to deliver your order.
4. Local delivery (4720 postcode)
We offer local delivery within 10km of the CBD. Local pickup is not currently available.
5. Tracking
Where possible, you will receive a tracking number via email once your order has been dispatched.
6. Delays
Dusty Paddock Home is not responsible for delays caused by third-party couriers, weather, or other factors outside our control.
7. Incorrect address
Please ensure your delivery details are correct at checkout. We are not responsible for orders delivered to an incorrect address provided by the customer.
8. Contact
If you have questions about your delivery, contact us at:
hello@dustypaddockfarm.com.au
